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Job Description

JOB DETAILS

Job Title:
Deputy Chief Information Officer
Department:
Information Technology Service
ID:
ITS_DeputyCIO
Title of Supervisor:
CIO
Date Completed:
2017/06/30

JOB SUMMARY

The Deputy CIO is responsible for a substantial portion of the operational management of ITS, including the financial and business operations as well as internal data services. The position manages the core ITS services team: administrative support, technology project portfolio, project management, marketing and communications, and training.

ESSENTIAL JOB RESPONSIBILITIES

Responsibility % of Time
 
Manage ITS core services
Manage the ITS project management process and portfolio. Oversee: ITS communications; training; and the administrative operations team.
40 %
 
Financial management and annual budgets
Work with the CIO to develop annual budgets. Monitor departmental budget performance throughout the fiscal year. Assist in projecting the future financial needs of the department and review operating budgets to analyze trends affecting budget needs. Analyze department budgeting and accounting reports to maintain expenditure controls and to look for efficiencies. Assure the processes in place for order processing, budget account assignment and verification for purchases, and invoice handling and payment meet both ITS departmental needs and college business practices. Assure adequate documentation of the purchase process is maintained, including ITS-related contract administration.
25 %
 
Operational and tactical management
Working closely with the CIO, provide departmental operational and tactical support, and assist with short- and long-term planning.
25 %
 
Internal ITS data services
Direct and manage internal ITS data, coordinate and compile key external survey responses, assist with the development and update of Board metrics, and oversee ITS service assessment and improvement initiatives.
10 %

GENERAL RESPONSIBILITIES

1) Maintain regular and reliable attendance.

2) Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

3) Understand and comply with the policies of the College Staff Handbook.

4) Demonstrate commitment to customer service. Establish effective relationships with internal and external customers and respond to their needs.

5) Perform duties as a team member in a manner supportive of department and College procedures, policies and goals.

6) Protect confidentiality of College information.

7) Provide leadership to others through example and sharing of knowledge/skill.

8) Communicate with others in a courteous and helpful manner.

9) May be asked to fill positions considered essential during weather emergencies or other events requiring special staffing.

10) Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

 

Yes

No

Does this job have supervisory responsibilities? (place an "x" in the appropriate box)
X
 

Place an "x" in the appropriate box

If yes, how many?

Student Staff
Non-exempt
Exempt
X
6
If "Student Staff" - Approximately how many total hours of student staff?

LEADERSHIP:

  Do Not Enter
 
Supervise/manage/direct the selection, training, development, appraisal and work assignments of personnel.

0 %

SUPERVISION RECEIVED

  Do Not Enter
 
General Direction:
receive very general guidance with respect to overall objectives; work is usually quite independent of others; operate within division or department policy guidelines using independent judgment in achieving assigned objectives.
0 %

EDUCATION

Degree/Diploma
Program of Study
Required/Preferred
Bachelors
preferred
Masters
Preferred
Additional Educational Requirements
Bachelor’s degree or significant, demonstrated, and appropriate technical and leadership experience. Seven years of experience. Advanced degree preferred.

EXPERIENCE

  Do Not Enter:
 
Seven years or more

0 %

COMPUTER OPERATIONS

  Do Not Enter:
 
Utilize complex computer operations (intermediate programming, relational databases, and operating systems) and advanced features of software packages (word-processing, spreadsheet, graphics, etc.)

0 %

CERTIFICATES, LICENSES, REGISTRATIONS

TRAVEL

Do Not Enter
 
Minimal overnight travel (up to 10%) by land and/or air.

0 %

ADDITIONAL INFORMATION OR QUALIFICATIONS

The following qualities are preferred:
• Higher education experience
• Project management experience
• Experience with agile methodologies
• Technical understanding of enterprise systems and network services
• Demonstrated experience with process analysis and optimization
• Understanding of information security principles
• Business intelligence experience
• Contract negotiation experience
• Supervisory experience
• Technical operational management experience
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain effective working relationships with students, faculty, staff, vendors, and the general public
• Conflict management, mediation, negotiation
• Technical problem resolution
• Ability to prioritize

ESSENTIAL FUNCTION ANALYSIS

Accurate identification of essential and marginal functions and the time required is important for making a variety of personnel decisions, including recruitment, hiring, performance evaluation, discipline, training and accommodation. The analysis explains the components of the job by identifying who, what, why, how much, and when.

MENTAL/COGNITIVE REQUIREMENTS

 

Under 1/3

1/3 to 2/3

Over 2/3

Analyzing information or data
X
Effective communication skills (written and verbal)
X
Composing & comprehending communication materials (written and verbal)
X
Establishing effective interpersonal relationships
X
Adjusting to changes (work load, environment, department structure, etc.)
X
Using logic to define problems, collect information, establish facts, draw valid conclusions, etc.
X
Making decisions of moderate to substantial consequence
X
Performing mathematical calculations
X
Editing reports or technical materials
X
Planning and organizing (work load, schedules, events, etc.)
X
 

Under 1/3

1/3 to 2/3

Over 2/3

Handle stressful, emotional and/or frustrating situations
X
Working with numerous distractions
X
Working under a time pressure and within timelines/deadlines
X
Coordinating work with others
X
Handling multiple assignments and priorities
X
Completing work in an accurate manner
X
Concentrating - maintaining attention to details and tasks
X
Memory functions (remembering names, details and procedures)
X

PHYSICAL REQUIREMENTS

 

Under 1/3

1/3 to 2/3

Over 2/3

Stand
X
Walk
X
Sit
X
Ability to walk up or down stairs
X
Use hands to finger, handle, or feel
X
Reach with hands and arms
X
Climb or balance
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
 

Under 1/3

1/3 to 2/3

Over 2/3

Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
Up to 100 pounds (with an assisted device)
More than 100 pounds (with an assisted device)

GENERAL PHYSICAL REQUIREMENTS

  Do Not Enter
 
Light physical activity performing non-strenuous daily activities.

0 %

VISION REQUIREMENTS

  Do Not Enter
 
Close vision (clear vision at 20 inches or less)

0 %

WORK ENVIRONMENT

 

Under 1/3

1/3 to 2/3

Over 2/3

Wet or humid conditions (non-weather)
Extreme cold (non-weather)
Extreme heat (non-weather)
Outdoor weather conditions
X
Work near moving mechanical parts
X
Work in high, precarious places
Air Contamination (i.e., dust, fume, smoke, toxic conditions, disagreeable odors)
X
Toxic or caustic chemicals
Work with explosives
Risk of electrical shock
 

Under 1/3

1/3 to 2/3

Over 2/3

Vibration (i.e. operating jackhammer, impact wrench)
Risk of radiation
Confined Spaces
X

ENVIRONMENTAL CONDITIONS

  Do Not Enter
 
Well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation.

0 %

TYPICAL NOISE LEVEL

  Do Not Enter
 
Moderate noise (examples: business office with computers and printers, light traffic)

0 %

ADDITIONAL INFORMATION

Employee Statement of Understanding

As an employee, I will strive to uphold the mission and core values of Grinnell College. I understand that my work and my presence contribute to the teaching and learning environment. I have read and understand the job description for my position and I am able to perform the essential functions of this position as stated. I agree to comply with college policies and all laws, rules, regulations, and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law, unsafe work environment or practices, sexual harassment, discrimination, or other misconduct to a supervisor or other designated college official. I further understand that should I have a workplace injury, I will report it to my supervisor and/or the Office of Human Resources promptly.