Food Service Worker (Front of the House Service)

Job Description

Position Information

Date New Hire Needed

Position Title Food Service Worker (Front of the House Service)

Position Number

External Position Number

Department Dining Services

Reports to (Title)

Hiring Manager Jeanette Moser

Hiring Manager Phone Number 641-111-1111

Seated Employee

Employee First Name Employee Last Name

Job Summary

In three to five sentences, please briefly describe the job’s primary purpose to the department.

Job Summary The Food Service Worker position is a fast paced customer service position. Responsibilities include replenishing, maintaining and cleaning food venues. At times will prepare student orders at a Marketplace venue under the direction of a culinary staff member. Duties may include refilling beverage dispensers with milk or juices and/or the ice cream machine as well as assisting the dish room during busy times. This position has opportunity to interact with the diverse student population of Grinnell College.

Position Summary Information

Select the level of education needed High school diploma or general education degree (GED)

to successfully accomplish the essential duties of this job.

If a specific degree, certification, license, or registration is necessary, please list.

Select the level of experience needed to successfully start the position and accomplish the essential duties of this job.

High School or requisite experience

Six months or more

Preferred Qualifications Or requisite experience

FLSA Category Non-Exempt

Staff/Faculty Staff

Employment Status Full-Time

Employment Category Regular

Essential Staff (emergency situations)?

Yes

Position eligible to telework? No

Position eligible for cell phone No

stipend?

Pay Grade 1

Number of Months to be Worked per 10

Year

If other, please specify

Minimum Number of Hours to be 40

Worked per Week

If other, please specify

Weekends? Yes

Holidays? Yes

On-Call? No

Is this position currently included in the departmental budget?

Have the hours or work schedule changed since the last incumbent

Yes

No Change

held it?

Describe any other changes to the position.

Has space been designated for this position?

Yes

Essential Responsibilities

List the job’s most important responsibilities. There are probably no more than six of these. Also indicate the approximate percent of time spent on each job function.

(Note: Do not record how the job responsibilities are carried out.)

Essential Responsibility percentage of time needs to equal 100%

General Responsibilities

General Responsibilities (1) Maintain regular attendance in accordance with department policy.

Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Understand and comply with the policies of the College Staff Handbook.
Demonstrate commitment to customer service. Establish effective relationships with internal and external customers and respond to their needs.
Perform duties as a team member in a manner supportive of department and College procedures, policies and goals.
Protect confidentiality of College information.
Provide leadership to others through example and sharing of knowledge/skill.
Communicate with others in a courteous and helpful manner.
Perform other duties as assigned.

Supervisory Responsibilities

Does this job have supervisory No

responsibilities?

If yes, then check all that are supervised by this position.

Supervise Student Staff No

If you supervise student staff, enter approximately how many and the total hours? (e.g., 2 students/XX hours)

Supervise Non-Exempt Staff No

If you supervise non-exempt staff please enter the number.

Supervise Exempt Staff No

If you supervise exempt staff please enter the number.

Select the level of supervision that this position provides.

Supervision Received

Select the level of supervision that this position receives from their supervisor.

Immediate supervision: receive close supervision related to specific work activities, assignments, methods, etc; usually receive frequent surveillance over job activities; instructions are detailed and assignments are typical short-term.

Computer Operations

Please check one of the following Basic personal computer skills including electronic mail, word processing, etc.

Travel

Please check one of the following No travel required.

Essential Function Analysis

Accurate identification of essential and marginal functions and the time required is important for making a variety of personnel decisions, including recruitment, hiring, performance evaluation, discipline, training and accommodation. The analysis explains the components of the job by identifying who, what, why, how much, and when.

Essential functions are those functions that individual must be able to perform either unaided or with the assistance of a reasonable accommodation. A job function may be considered essential if it meets one of the following criteria:

the position exists for performance of the function;

a limited number of employees can perform the function, and it, therefore cannot be reassigned; the function is specialized and requires certain expertise to perform it.

Many jobs will also have marginal functions. Marginal functions are those that may be performed by the position but are not tasks critical to job success, can be completed in a number of ways by a variety of people, and are not the primary functions for which the position exists.

Mental/Cognitive Requirements

How much on-the-job time is spent in the following mental/cognitive activities? Show the amount of time by checking the appropriate boxes below.

Analyzing information or data Under 1/3

Essential or Marginal? Marginal
Effective communication skills Under 1/3
Essential or Marginal? Marginal
Composing & comprehending communication materials
Under 1/3
Essential or Marginal? Marginal
Establishing effective interpersonal relationships
Over 2/3
Essential or Marginal? Essential
Adjusting to changes (work load, environment, department structure, etc.)
Under 1/3
Essential or Marginal? Marginal
Using logic to define problems, collect information, establish facts, draw valid conclusions, etc
Under 1/3
Essential or Marginal? Marginal
Making decisions of moderate to substantial consequence
Under 1/3
Essential or Marginal? Marginal
Performing mathematical calculations
Under 1/3
Essential or Marginal? Marginal
Editing reports or technical materialsNone
Essential or Marginal? Marginal
Planning and organizing (work load, schedules, events, etc.)
1/3 to 2/3
Essential or Marginal? Essential
Handle stressful, emotional and/or frustrating situations
1/3 to 2/3
Essential or Marginal? Essential
Working with numerous distractions 1/3 to 2/3
Essential or Marginal? Essential
Working under a time pressure and within timelines/deadlines
1/3 to 2/3
Essential or Marginal? Essential
Coordinating work with others 1/3 to 2/3
Essential or Marginal? Essential
Handling multiple assignments and priorities
Under 1/3
Essential or Marginal? Marginal
Completing work in an accurate manner
1/3 to 2/3
Essential or Marginal? Essential
Concentrating - maintaining attention to details and task
Over 2/3
Essential or Marginal? Essential
Memory functions (remembering names, details and procedures)
Over 2/3
Essential or Marginal? Essential

Physical Requirements

How much on-the-job time is spent in the following physical activities? Show the amount of time by checking the appropriate boxes below.

Remaining in a stationary position Over 2/3 Traverse/move locations Over 2/3 Ascend or descend between floors Under 1/3 Reach with hands and arms Under 1/3

Ascend or descend ladder 1/3 to 2/3

Position self to access small or restricted spaces

Communicate or exchange information

Over 2/3 Over 2/3

Detect specific flavors or odors Under 1/3

Does this job require that weight be moved or force be exerted? If so, how much and how often? Check the appropriate boxes below.

Weight lifted or force exerted: up to 10 pounds (with or without assisted device)

Weight lifted or force exerted: up to 25 pounds (with or without assisted device)

Weight lifted or force exerted: up to 50 pounds (with or without assisted device)

Weight lifted or force exerted: up to 100 pounds (with or without assisted device)

Weight lifted or force exerted: more than 100 pounds (with or without assisted device)

1/3 to 2/3

Under 1/3

None

Please check one of the following Heavy physical activity performing strenuous daily activities.

Does this job have any essential vision requirements? Check all that apply.

Close vision (clear vision at 20 inches or less), Distance vision (clear vision at 20 feet or more), Color vision (ability to identify and distinguish colors), Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Work Environment

How much exposure to the following environmental conditions does this job require? Show the amount of time by checking the appropriate boxes below.

Wet or humid conditions (non- weather)

Under 1/3

Extreme cold (non-weather) Under 1/3

Extreme heat (non-weather) Under 1/3 Outdoor weather conditions Under 1/3 Work near moving mechanical parts Under 1/3 Work in high, precarious places Under 1/3

Air Contamination (i.e., dust, fume, smoke, toxic conditions, disagreeable odors)

Under 1/3

Toxic or caustic chemicals Under 1/3

Work with explosives Under 1/3

Risk of electrical shock Under 1/3

Vibration (i.e. operating jackhammer, None

impact wrench)

Risk of radiation None

Confined Spaces 1/3 to 2/3

Please check one or more of the following locations where this job would work

How much noise is typical for the work environment of this job? Check the appropriate level below.

Well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation.